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Displaying 2/2 resource summaries matching selection criteria
Customer Service Excellence
Added: Sat 27 Jun 2015 updated: Mon 29 Jun 2015
www.cooperandlansbury.com/cooperandlansbury/documents/006548.pdf
This one-day workshop is founded on the principles of the ‘Fish Philosophy’. It enables teams to work on attitude, going the extra mile and transforming what they do into ‘Service Excellence’.
First Class Service Behaviours
Added: Sat 27 Jun 2015 updated: Mon 29 Jun 2015
www.cooperandlansbury.com/cooperandlansbury/documents/006549.pdf
This range of personal behaviour workshops aims to enhance your customer service skills whilst focusing on tangible service behaviours.